Job title: PD-RESIDENTIAL SERVICES SPECIALIST **On-call – The primary need is for overnight shift coverage/night shift – La Selva
Company: Momentum for Health
Job description: Description :**This is an on-call position non-benefitted. The primary need is for overnight shift coverage/night shift. 10pm-8am **Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $33.21/hr, and the current Step 6 rate for this position is $36.67/hr.** In addition to our competitive salaries, we pay a shift differential for certain shifts in our 24-hour programs as follows: (Only 1 differential -whichever is highest will apply at a time).
- 6% additional pay for overnight (NOC) shift from 11 pm to 7 am
- 4.5% additional pay for evening shift from 5:30 pm to 10:59 pm
- 4.5% additional pay for weekend shifts from 12:01 am on Saturday thru 11:59pm on Sunday
PRINCIPAL DUTIES AND RESPONSIBILITIES: * Provide milieu and/or mental health, rehabilitation and case management services which assist and support clients in all areas of daily living to clients in residence.*
- Develop and/or implement individual service and treatment plans.
- Facilitate psychiatric (“psych”) consultations and group sessions by attending psych meetings and taking notes and by scheduling clients for psychiatric consultations.
- Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, and transportation.
- Facilitate client insurance benefits to expedite treatment and payment to the Agency.
- Determine client coverage status and, if needed, eligibility for benefits; assist with the benefits application process or liaise with the appropriate existing insurance carrier, including government agencies and private carriers, to obtain the proper paperwork and for re-determination; help clients keep track of and maintain eligibility for outpatient services;
- Provide benefits training to clients; help them choose prescription plans; provide benefits assistance to enable them to return to work;
- Field questions from other staff members on benefits.
- Provide service to clients and clients’ families in linkage with professional and community resources.
- Coordinate care with other programs and contact case managers if clients show changes in behavior; refer clients to non-Momentum therapists, if appropriate;
- Inform clients’ probation agents, conservators, and case managers of their admission;
- Liaise/advocate for clients with outside agencies; help and educate clients with researching outside, independent living and making the most of community resources; liaise with representatives of those resources, such as property managers, on behalf of clients;
- Facilitate clients’ live and telephone interviews for housing placement;
- Work with clients’ families and educate them on mental health issues, facilitating the assistance process toward successful transitions.
- Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.
- Monitor clients’ independent living skills; assess their stability; approve their daily and weekend passes; help clients with learning problem-solving, socialization, and coping skills.
- When assessed as highly unstable, such as being a danger to self or others, write up 5150 holds (involuntary detentions) to determine the extent of the threat; de-escalate that threat;
- Assist in budgeting and financial planning; address health and safety issues, how to respond to common emergencies, and medication education;
- Encourage clients’ creativity, self-empowerment, and understanding their diagnosis and/or illness.
- Participate in management of team/program discretionary resources available to meet client needs.
- Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with agency, payor and regulatory requirements, utilizing paper or computer technology.*
- Perform administrative admissions and/or discharge paperwork and procedures.
- Assess clients for admission, benefit status, and clinical appropriateness for admittance; coordinate admittance details; communicate with referral sources to complete admittance papers; complete the Admission Summary;
- Work with clients to assess discharge options; arrange case conference for discharge; schedule appointments and interviews for discharge programs; complete the Discharge Summary.
- Enter and maintain up-to-date clinical documentation for each client.
- Update client files with case notes and treatment plans.
- Oversee the documentation and issuance of medications to clients.
- Check medications inventory on a regularly scheduled basis; fax prescriptions and follow up; transcribe psychiatrist medication orders onto daily medication sheets; complete monthly medication sheets; assist with and/or monitor medication issuances.
- Perform general office work, including electronic and telephonic communications and processing of timecards.
- Provide transportation in personal or agency vehicles, including, but not limited to, the transport of clients and or program supplies, for agency business.
- Provide on-call and floor coverage; participate in after-hours rotation and shift exchange debriefings; provide appropriate consultation and back-up to support other staff in responding to client crises.*
- Perform First Aid in emergency situations.*
OTHER DUTIES AND RESPONSIBILITIES: * Collect reports and data; send out the daily census report to Central Intake.
- Audit and review documents and complete monthly medical record reviews.
- Attend and participate in staff, program, agency and community meetings and training; conduct trainings, as needed.
- Ensure compliance with applicable health and safety or other regulatory requirements.*
- Ensure program facilities are clean and well kept.
KNOWLEDGE, SKILL, AND ABILITIES REQUIRED: (E = Essential; D = Desired) * High School diploma, GED, or equivalent education plus five years’ related experience; OR Associate’s degree plus three years’ related experience; OR Bachelor’s degree plus two years’ related experience; OR Master’s degree in a related field plus one year’s related experience. (E)
- Additional full time work experience may include:
- Experience working in a human service setting; (E)
- Two years previous experience in a residential mental health setting for positions in Crisis Residential Programs; (E)
- Experience in a mental health setting or with emotionally disturbed individuals; (D)
- Bachelor’s degree, MHRS qualifications, and/or a greater number of years of experience, in some cases (noted on all postings); (E)
- Eligibility for MHRS certificate; (D)
- Appropriate volunteer and internship experience and personal experience in the mental health system. (D)
- Demonstrated ability to:
- Work independently and in a small team environment; (E)
- Engage and communicate effectively with others in both verbal and written English; (E)
- Use second language skills for interpretation and translation verbally and in written form; (D) in some cases, bilingual ability in English and a targeted language may be required and will be noted as such on all postings; (E)
- Monitor and support developmental growth and the recovery process; (E)
- Manage multiple tasks and demands; (E)
- Employ tact and diplomacy, exercise good judgment, and act calmly in emergency situations; (E)
- Work from a strengths-based, harm-reduction, social rehabilitation model; (E)
- Work effectively with persons differing in value systems, ethnicity, cultural backgrounds, language capabilities and disabilities; (E)
- Work collaboratively with individuals identified as those with serious mental illness who meet the following criteria: histories of hospitalization, institutionalization, including with the criminal justice system, substance abuse, low engagement in medication treatment, and difficulty in participating in structured activities and living independently; (E)
- Work with populations identified as high risk and/or considered under-represented in the County Mental Health system with multiple barriers; (E)
- Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions. (E)
- Demonstrated ability to work with participants who:
- May also have histories of assaultive behavior; (E)
- May have resided in long term care facilities for extended periods; (E)
- May have patterns of service that relied almost exclusively on emergency and institutional care; (E)
- May have cognitive difficulties and medical co-morbidities, are considered medically fragile; may also be developmentally disabled; (E)
- May have long-term patterns of homelessness and criminal justice involvement. (E)
- Knowledge of:
- Clinical techniques for assessment, treatment, and rehabilitation of people with mental illness; problem resolution and conflict resolution techniques; (E)
- Community resources, including those required to meet the non-mental health needs of the target population; (E)
- Mental Health Services Act (MHSA) and Wellness Recovery Action Plan (WRAP). (D)
- First Aid Certification or successful completion of First Aid Certification within 30 days of hire. (E)
- Meet government and/or regulatory standards for continuing education credits and recertification, including a minimum of 20 hours of directly related professional training. (E)
- Proven typing speed of 30 net wpm (E); 40 net wpm (D); computer literacy; ability to use MS Office applications—Word; Excel; Outlook—and Windows-based databases at a basic level; (E) familiarity with UNIX-based databases. (D)
- Special Requirements: Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations and Momentum practices. (E)
- A valid California Driver License, with access to a reliable vehicle or for driving a company vehicle, current proof of auto liability insurance, and a clean DMV record. (E)
- Physical requirements needed to perform the essential functions of this job, with or without accommodation:
- Standing, walking, grasping, finger flexion, moving/lifting/carrying objects up to 40 lbs., bending, stooping, crouching, kneeling, withstanding repetitive motion, and reaching repeatedly are required constantly (over 2/3 of the workday); (E)
- Hearing and talking on telephone and in person is required occasionally (under 1/3 of workday); (E)
- Balancing, climbing and crawling may be required occasionally; (E)
- Physically able to assist clients and/or staff in the evacuation of program facilities in emergency situations. (E)
Expected salary: $33.21 per hour
Location: Palo Alto, CA
Job date: Sat, 29 Jun 2024 04:55:13 GMT
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